• AnglersCentral.my ships from Selangor, Malaysia.
  
• We use express courier services. Local transit time is usually 3-5 days.
  
• For International customers, your delivery is manually calculated to check how much it would cost to ship to your doorstep. We use DHL, UPS, ADS, FedEx/TNT, Aramex, SF Express, Janio, EMS, Teleport, Pgeon, QXpress, SkyNet, Flash, ABX, courier services where applicable. International transit time ranges from 5 days to 4 weeks.
  
• Shipping rates shown on website is not final. Remote area charges may apply.
  
• Handling time for all orders is 2 working days from the payment's date, unless otherwise specified.
  
• Once item is shipped out, you will receive a notification from us stating the tracking number of the shipment and how you can track your order.
  
• Transit time is based on standards provided by the courier companies. Hence, we are not responsible for any delays while the delivery is in transit.
  
• When importing and exporting goods internationally, you need to know your duties and taxes for your respective destination country. Duties and taxes are determined by customs in the destination country, and they vary widely from country to country. You may be asked to pay duties and taxes before the shipment is delivered. 
• We do not ship to P.O. boxes.
  
• We do not provide Cash on Delivery (COD) services through AnglersCentral.my purchases. You can choose to pick up your order at our store but please note that all orders must be made and paid before collecting your orders.
  
• Store pick-up hours is Mondays to Sundays 11am to 7pm, public holidays only by appointment.
  

How Your Order is Processed

Here's an overview on how we process orders at AnglersCentral.my, with the corresponding 'Order Status' which we will update you via email.

1. Awaiting Payment: Once you've submitted an order, this will be the default status, unless you've made payment already.
   
2. Retrieving Stock: After we've verified your payment, we will retrieve your stock from our warehouse. It's important that you submit your proof of payment to us as soon as possible to avoid delays.
   
3. Awaiting Courier Pick-up: We'll pack your orders and attach the shipping labels to it. Your order will then sit in our warehouse waiting for the courier service to pick it up.
   
4. Delivery En Route: This is the moment your order is picked up by the courier guys and left our warehouse. From here on, you can track them from each respective courier services' website.
   
5. Completed: This is the finale status, when we get confirmation from our courier partners that the package has been delivered to you.